Gambling is meant to be an enjoyable form of entertainment — not a source of financial stress or emotional harm. At pj68, Pakistan's trusted online casino and sports betting platform, we take our responsibility towards every player seriously. This page explains the tools, policies, and support available to help you stay in control.
Every registered pj68 player has access to a full set of responsible gaming controls directly from their account settings — no forms to fill, no waiting period for most tools.
Set daily, weekly, or monthly caps on how much PKR you can deposit into your pj68 account. Once a limit is active, it cannot be increased for at least 24 hours — giving you genuine time to reflect before changing it. Reductions take effect immediately.
Define the maximum amount you are comfortable losing over a set period. pj68's loss limit tool will pause your betting and gaming activity automatically once your threshold is reached, whether you are playing PSL cricket betting or spinning slots.
It is easy to lose track of time when you are in the middle of a live casino session or watching a cricket match in-play. pj68's session reminders send an alert after a duration you choose — be it 30 minutes, 1 hour, or longer — so you can make a conscious choice to continue or step away.
Need a short break without fully closing your account? pj68's cooling-off tool lets you suspend your account for a period of your choosing — from 24 hours up to 30 days. During this time, you cannot log in, deposit, or place bets. Your account balance remains safe.
If you feel your gambling has become a serious concern, pj68 offers a self-exclusion programme that blocks access to your account for a minimum of six (6) months, up to five (5) years or permanently. Self-exclusion requests are processed by our support team within 24 hours and cannot be reversed during the active period.
pj68's reality check feature displays a clear on-screen summary of your current session — time elapsed, total bets placed, net win or loss — at regular intervals you set yourself. These reality checks are designed to keep your gaming grounded in facts rather than feelings in the heat of the moment.
Problem gambling does not always look the same for everyone. For some players in Karachi or Lahore, it may start as chasing losses after a bad PSL week. For others in Islamabad or Faisalabad, it could be a gradual drift into spending more than planned. The important thing is recognising the pattern early — before it affects your finances, relationships, and wellbeing.
pj68 actively monitors account activity for behavioural indicators of problem gambling. If our responsible gaming team identifies a concern with your account, we may reach out proactively. This is not a punishment — it is part of our genuine commitment to player welfare.
Placing larger or more frequent bets than intended in an attempt to recover money that has already been lost — often described as "just one more bet to get back to even."
Using funds set aside for rent, groceries, school fees, or other essential household expenses — such as JazzCash or EasyPaisa balances needed for bills — to fund gambling activity.
Concealing the amount of time or money spent gambling from family members, friends, or a spouse — including deleting transaction history or using separate accounts.
Repeatedly attempting to cut down or stop gambling and finding it impossible to do so, even when you genuinely want to — particularly after big losses or wins.
Turning to gambling as the primary way to cope with stress, anxiety, boredom, family pressure, or low mood — rather than treating it as occasional entertainment.
Missing work, neglecting family commitments, skipping prayers or social events, or letting personal health deteriorate because of time or money spent on gambling.
Taking loans, borrowing from family members or colleagues, or using credit facilities specifically to fund gambling activity, especially when previous gambling debts remain unpaid.
Honest self-reflection is one of the most powerful tools available to any player. Ask yourself the following questions — and answer them truthfully.
pj68 operates a strict 21+ age restriction across every product on the platform — cricket betting, live casino, slots, table games, and all promotional offers. This is not simply a regulatory checkbox; it reflects our genuine commitment to protecting young people from the potential harms of gambling.
Every new player who registers on pj68 is required to complete our Know Your Customer (KYC) verification process before their first withdrawal is processed. This includes submitting a valid CNIC or passport to confirm both identity and date of birth. Accounts where the player is found to be under 21 will be permanently closed immediately, and all deposited funds will be returned to the originating payment method.
If you are a parent or guardian and suspect that a minor has accessed pj68 using your details or a fabricated identity, please contact our support team at [email protected] immediately. We will investigate and act swiftly.
pj68's self-exclusion programme is one of the most important responsible gaming tools we offer. When you self-exclude, you are making a formal request to pj68 to block your access to the platform for a defined period. Here is what happens when you self-exclude:
To request self-exclusion, log in to your pj68 account and navigate to Account Settings → Responsible Gaming → Self-Exclusion, or contact our live support team directly. We strongly encourage players who are considering self-exclusion not to delay — acting early makes a meaningful difference.
One of the most important principles behind responsible gaming at pj68 is understanding the nature of gambling itself. All casino games — whether slots, roulette, baccarat, or live dealer games — and all sports betting markets carry a house edge or margin. Over the long term, the mathematics of gambling means that it is not a reliable or sustainable source of income.
pj68 encourages all players to approach gambling the same way they would approach any other leisure activity — with a fixed entertainment budget, a time limit, and a clear intention to stop when either is reached. If you find that this framing does not match your current relationship with gambling, please make use of the responsible gaming tools detailed on this page.
Responsible gaming at pj68 is not just about individual tools — it is about a culture of care that runs through every part of our platform. Our customer support staff receive regular training in identifying and sensitively handling responsible gaming conversations. Our platform algorithms flag unusual patterns of play for review by our responsible gaming team.
pj68 also complies fully with its obligations under its operating licence, which includes maintaining responsible gaming policies that meet internationally recognised standards for player protection. We are proud to be a platform where players from Karachi to Islamabad, Lahore to Faisalabad, can enjoy sports betting and casino games knowing that safeguards are genuinely in place.
If you ever feel that pj68 has not handled a responsible gaming matter appropriately, you have the right to escalate your concern through our formal complaints process as outlined in our Terms & Conditions.
Set your limits, know your boundaries, and enjoy cricket betting, live casino, and slots on pj68 as the entertainment it is meant to be. Your account tools are always just one click away.
21+ only. Gambling involves financial risk. Never gamble with money you cannot afford to lose. If gambling stops being fun, use our self-exclusion tools or contact support.