pj68 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") sets out the basis on which pj68 ("we", "us", "our", or "the Company") collects, processes, stores, and shares personal data obtained from individuals who access, register on, or interact with the pj68 online casino and sports betting platform, accessible at pj68.net ("the Platform").

pj68 takes the privacy of its players seriously. We recognise that players entrust us with sensitive personal and financial information, and we are committed to handling that information responsibly, transparently, and in accordance with applicable data protection laws and our regulatory obligations as a licensed gaming operator.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into our complete player agreement. This Policy applies to all personal data collected through the Platform, whether submitted during account registration, depositing funds, placing bets, contacting support, or browsing the Platform as a guest.

2 Data Controller

For the purposes of applicable data protection legislation, pj68 is the data controller responsible for your personal information collected and processed in connection with the Platform. As data controller, pj68 determines the purposes for which, and the means by which, your personal data is processed.

If you have any questions, concerns, or requests relating to the processing of your personal data by pj68, you may contact our data privacy team using the contact details set out in Section 14 of this Policy. We are committed to responding to all privacy-related enquiries promptly and thoroughly.

3 Data We Collect

pj68 collects personal data from players through several channels. The categories of personal data we collect, and the context in which each category is collected, are set out below.

Category	Examples	When Collected
Identity Data	Full legal name, date of birth, CNIC number, gender	Account registration & KYC verification
Contact Data	Email address, phone number, residential address (city, province, Pakistan)	Account registration & profile updates
Financial Data	JazzCash / EasyPaisa account number, HBL / UBL / Meezan bank details, card details (partial)	Deposit & withdrawal processing
Technical Data	IP address, browser type, device type, operating system, session tokens	Automatic collection on Platform access
Usage Data	Games played, bets placed, login timestamps, pages visited, bet history	Ongoing Platform use
Communications Data	Live chat transcripts, support email content, feedback submissions	Customer support interactions
Verification Documents	Copies of CNIC, passport, utility bills submitted for KYC	Identity & age verification process

pj68 does not knowingly collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where identity documents submitted for KYC incidentally contain such information. In such cases, the data is used solely for identity verification and is not processed for any other purpose.

4 How We Use Your Data

pj68 uses your personal data for the following specific purposes. We do not use your data in any manner inconsistent with the purposes for which it was originally collected without first obtaining your consent or establishing a separate legal basis.

• Account Management: To create, maintain, and administer your pj68 player account, including verifying your identity and age in accordance with our KYC obligations.
• Transaction Processing: To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard, and to maintain accurate records of all financial transactions associated with your account.
• Service Delivery: To provide access to the sports betting and casino gaming services available on the Platform, including cricket betting, live casino, slots, and table games.
• Regulatory Compliance: To fulfil our anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) obligations under applicable law and our operating licence conditions.
• Responsible Gaming: To monitor player activity for indicators of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion in accordance with our Responsible Gaming Policy.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Customer Support: To respond to enquiries, resolve complaints, and provide technical assistance through our live chat and email support channels.
• Service Improvement: To analyse aggregated, anonymised usage data in order to improve the performance, functionality, and user experience of the Platform.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time.
• Legal Obligations: To comply with any legal obligation, court order, or regulatory direction requiring the disclosure or retention of personal data.

5 Legal Basis for Processing

pj68 processes your personal data only where we have a valid legal basis for doing so. The legal bases upon which we rely for each category of processing are as follows:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to perform the contract we have with you as a registered pj68 player — specifically, to operate your account and process transactions.
• Legal Obligation: Processing for KYC, AML, and regulatory compliance purposes is required by applicable law and our licence conditions. We are legally obligated to collect and retain this data regardless of your preferences.
• Legitimate Interests: We process technical and usage data on the basis of our legitimate interests in maintaining platform security, preventing fraud, improving our services, and protecting the integrity of our gaming environment. Our legitimate interests in these activities do not override your fundamental privacy rights.
• Consent: Where we send marketing communications, we rely on your freely given, specific, and informed consent. You retain the right to withdraw this consent at any time by contacting support or updating your account communication preferences.

6 Data Sharing & Disclosure

pj68 does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specified purpose:

• Payment Processors: Financial data is shared with authorised payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card payment processors solely for the purpose of processing your deposits and withdrawals. Each provider is subject to its own privacy obligations and data protection standards.
• Gaming Software Providers: Certain usage data (such as bet activity and game session data) is shared with third-party game software providers who power the casino and sportsbook products on the Platform. This sharing is subject to strict data processing agreements.
• Regulatory & Law Enforcement Authorities: Where required by law, court order, or regulatory direction, pj68 will disclose personal data to competent authorities. This includes disclosures required under AML and CTF legislation.
• Fraud Prevention Agencies: We may share data with fraud prevention and identity verification agencies for the purpose of detecting and preventing financial crime.
• Professional Advisers: Personal data may be shared with our legal advisers, auditors, and insurers on a strictly need-to-know basis and subject to confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of pj68's business, personal data held by pj68 may be transferred to the acquiring entity, subject to the same privacy protections as set out in this Policy.

7 Data Retention

pj68 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting obligations.

As a general principle, pj68 applies the following retention periods:

• Account and transaction data — retained for a minimum of five (5) years following account closure, as required by AML legislation and our licence conditions.
• KYC verification documents — retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Customer support communications — retained for three (3) years from the date of the interaction, or longer where a complaint or legal matter remains unresolved.
• Marketing consent records — retained for the duration of your consent and for three (3) years thereafter as evidence of consent.
• Technical and usage data — anonymised after twenty-four (24) months unless required to be retained in identifiable form for security or legal purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised in accordance with our data destruction procedures.

8 Cookies & Tracking Technologies

pj68 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. The cookies used by pj68 fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function and cannot be disabled. They include session authentication cookies, security tokens, and load-balancing cookies. No personal data is transmitted outside pj68 via these cookies.
• Functional Cookies: These cookies remember your preferences such as language settings, game lobby layout, and preferred payment method to provide a more personalised experience. They do not track your activity across other websites.
• Analytics Cookies: pj68 uses anonymised analytics cookies to understand how players use the Platform — for example, which game categories are most popular and how players navigate between pages. This data is aggregated and cannot be used to identify individual players.

pj68 does not use third-party advertising or retargeting cookies. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain Platform features.

9 Security Measures

pj68 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure includes, but is not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and pj68 servers.
• AES-256 encryption for sensitive data stored at rest, including financial and identity data.
• Multi-factor authentication (MFA) for all pj68 administrative access and player account login.
• Regular third-party penetration testing and vulnerability assessments of the Platform.
• Intrusion detection and prevention systems (IDS/IPS) monitoring all network traffic in real time.
• Strict role-based access controls ensuring that staff can only access personal data on a demonstrable need-to-know basis.
• Regular staff training on data protection, phishing awareness, and secure data handling procedures.

Notwithstanding these measures, no method of electronic transmission or storage is completely secure. While pj68 takes every reasonable precaution to protect your data, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, pj68 will notify affected players without undue delay in accordance with our legal obligations.

10 Your Data Rights

Subject to applicable law and certain regulatory limitations, you have the following rights in relation to the personal data pj68 holds about you:

• Right of Access: You have the right to request a copy of the personal data pj68 holds about you, together with information about how it is being processed.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. Some corrections can be made directly within your pj68 account settings.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data. Please note that this right is subject to overriding legal retention obligations — for example, we are required to retain AML-related data for a minimum of five years and cannot erase it on request during this period.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on your consent or on a contractual basis, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis. You also have an unconditional right to object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the pj68 privacy team as set out in Section 14. We will respond to all verified requests within thirty (30) days. We may ask you to verify your identity before processing a data rights request to ensure we do not disclose data to an unauthorised party.

11 Third-Party Links

The pj68 Platform does not contain links to external third-party websites as part of its standard navigation. However, where third-party content or services are integrated into the Platform (such as live game streams or payment gateways), those third parties operate under their own privacy policies and data practices. pj68 is not responsible for the privacy practices of third-party service providers beyond our contractual data processing agreements with them.

12 Children's Privacy

The pj68 Platform is strictly for adults aged 21 years and above. pj68 does not knowingly collect, process, or store personal data from individuals under the age of 21. If pj68 becomes aware that personal data has been collected from a person under 21 without appropriate parental consent where required, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on pj68 or provided us with personal data, please contact our support team immediately at the details in Section 14. We take underage gambling extremely seriously and cooperate fully with any investigation into underage account activity.

13 Changes to This Policy

pj68 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date of the current version of this Policy is indicated at the top of this page.

Where material changes are made to this Policy, pj68 will make reasonable efforts to notify registered players by publishing a prominent notice on the Platform or by sending an email to the address associated with your account. Your continued use of the Platform following the publication of any revised Policy constitutes your acknowledgement of the updated terms.

We encourage you to review this Policy periodically to remain informed about how pj68 is protecting your information. Archived versions of previous Privacy Policies are available on request from our support team.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which pj68 processes your personal data, please contact our privacy team. We are committed to addressing all privacy enquiries promptly, fairly, and in accordance with our obligations.